Robust Process Improvement Change Leader

Robust Process Improvement® (RPI®), practiced by the Department of Mental Health, is a systematic approach to problem-solving. It is a set of strategies, tools, methodologies, and training programs for improving facility processes. These methodologies include: Lean, Six Sigma, and Formal Change Management. RPI is the only belt training in the nation aligned with the Joint Commission (TJC), the nation’s leading healthcare improvement organization. RPI helps DMH enhance quality and performance improvement efforts, increase the spread of significant improvements in clinical and non-clinical processes, and improve alignment and staff engagement in improvement initiatives with a common language and methodology. The ultimate goal is to transform DMH facilities into highly reliable organizations. RPI Change Leader- A Change Leader possesses a working knowledge in change management tools and techniques. A Change Leader has experience in group facilitation and leading one or more change initiatives. A change leader utilizes group facilitation techniques to guide healthcare professionals through a change initiative. Change Leaders facilitate groups to understand how the change will impact the culture and reinforce its effectiveness.